SAP SuccessFactors HR Systems Specialist (Remote)

Hydro; Prior Velho; Hybrid; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Flexible work environment/home office

Global exposure and diverse teams

Opportunity to obtain new certificates

Job summary

Hydro is seeking an HR Systems Support Specialist to provide functional support for SAP SuccessFactors and related HR solutions. You will manage incidents, coordinate releases, and ensure data integrity across HR systems in a global environment.

The role requires strong analysis, documentation, and stakeholder management skills, with fluency in English and Portuguese. Hybrid work setup available, with a focus on continuous improvement and automation opportunities within HR technology.

Qualifications

• Experience with SAP SuccessFactors and/or SAP HCM.
• HR systems support, application management experience.
• Knowledge of HR processes (employee data, payroll, time management).
• Experience with incident/ticket management tools (e.g., ServiceNow).
• Experience with testing, releases, and change management.
• Strong analytical, problem-solving and stakeholder management skills.
• Ability to work independently in a global environment.
• Experience with HR data management, reporting and system implementations.
• Strong documentation skills and process improvement mindset.
• Team-oriented with a service delivery focus.
• Business-fluent English and Portuguese language skills.

Responsibilities

• Provide functional support and application management for SAP SuccessFactors and related HR solutions.
• Manage incidents, service requests, problem resolution, and root cause analysis.
• Support system configuration, testing, releases, upgrades, and rollouts.
• Coordinate with internal stakeholders, HR teams, external partners, and vendors.
• Participate in implementation and enhancement projects.
• Perform data validation and quality checks to ensure HR data integrity.
• Support integrations between HR systems and connected applications.
• Create and maintain process documentation, user guides, and procedures.
• Execute and coordinate User Acceptance Testing (UAT).
• Identify opportunities for automation, process improvement, and service optimization.
• Support governance activities related to HR systems and master data management.

Skills

SAP SuccessFactors

HR systems support

HR data management

Documentation

Stakeholder management

Problem solving

English Portuguese

Tools

ServiceNow

Job description

Hydro is seeking an HR Systems Support Specialist to provide functional support for SAP SuccessFactors and related HR solutions. You will manage incidents, coordinate releases, and ensure data integrity across HR systems in a global environment.

The role requires strong analysis, documentation, and stakeholder management skills, with fluency in English and Portuguese. Hybrid work setup available, with a focus on continuous improvement and automation opportunities within HR technology.