Global SAP SuccessFactors Consultant | HR Tech & UAT Lead

Hydro; Loures; Remote; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Flexible work

Home office

Growth opportunities

Certificates

Benefits package

Job summary

Norsk Hydro is seeking an HR Systems Support professional to provide functional support for SAP SuccessFactors and related HR solutions from Portugal. You will manage incidents, perform configuration, testing, and coordinate with HR teams and vendors to ensure data integrity.

We value experience with HR processes, incident management tools, and a strong analytical mindset. English and Portuguese language skills are mandatory, with a flexible remote work setup.

Qualifications

• What you will bring: experience with SAP SuccessFactors and/or SAP HCM; HR systems support or HR technology experience.
• Knowledge of HR processes (employee data, payroll, time management).
• Experience with incident/ticket management tools (e.g., ServiceNow).
• Experience with testing, releases, and change management.
• Strong analytical, problem-solving and stakeholder management skills.
• Ability to work independently in a global environment.
• Strong documentation and process-improvement mindset.
• Business-fluent English and Portuguese language skills.

Responsibilities

• Provide functional support and application management for SAP SuccessFactors and related HR solutions.
• Manage incidents, service requests, problem resolution, and root cause analysis.
• Support system configuration, testing, releases, upgrades, and rollouts.
• Coordinate with internal stakeholders, HR teams, external partners and vendors.
• Participate in implementation and enhancement projects.
• Perform data validation and quality checks to ensure HR data integrity.
• Support integrations between HR systems and connected applications.
• Create and maintain process documentation, user guides and procedures.
• Execute and coordinate User Acceptance Testing (UAT).
• Identify opportunities for automation, process improvement and service optimization.
• Support governance activities related to HR systems and master data management.
• Contribute to continuous improvement of HR technology services and user experience.

Skills

SAP SuccessFactors

SAP HCM

HR systems support

HR data management

ServiceNow

Testing

Change mgmt

Stakeholder mgmt

English

Portuguese

Independent work

Tools

None

Job description

Norsk Hydro is seeking an HR Systems Support professional to provide functional support for SAP SuccessFactors and related HR solutions from Portugal. You will manage incidents, perform configuration, testing, and coordinate with HR teams and vendors to ensure data integrity.

We value experience with HR processes, incident management tools, and a strong analytical mindset. English and Portuguese language skills are mandatory, with a flexible remote work setup.