Sales Development Manager [Remote]

CyberArrow; Lisboa; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Fully remote work

Job summary

CyberArrow, a remote-friendly SaaS cybersecurity compliance company, is seeking an SDR Manager to lead and grow a team of Sales Development Representatives responsible for customer acquisition and pipeline generation. You will hire, coach, and align outbound and inbound efforts with marketing and sales.

This role requires hands-on leadership, KPI driven management, and a strong focus on data-driven improvement.

Qualifications

• Proven track record of hiring, managing, and developing SDR teams in a B2B SaaS environment.
• Deep understanding of SDR workflows, including outbound prospecting, lead qualification, objection handling, and pipeline generation.
• Hands-on experience with CRM tools (HubSpot, Salesforce), sales engagement platforms (Outreach, Salesloft), and LinkedIn Recruiter.
• Strong data analysis skills and ability to use metrics to drive team performance improvements.
• Excellent communication, coaching, and leadership abilities.
• Ability to thrive in a fast-paced, fully remote, and target-driven environment.
• High degree of ownership, initiative, and accountability.

Responsibilities

• Lead, manage, and scale a team of SDRs focused on outbound and inbound lead generation.
• Recruit, onboard, and train SDRs to ensure consistent performance and career growth.
• Set clear activity goals and sales KPIs; monitor and drive the team to meet or exceed targets.
• Analyze performance data to optimize outreach strategies and improve lead quality and conversion rates.
• Provide ongoing coaching, mentorship, and feedback through regular 1:1 sessions and call reviews.
• Work closely with marketing and sales to align messaging, campaigns, and lead qualification processes.
• Maintain accurate CRM records and generate reports to track individual and team metrics.
• Foster a positive, accountable, and high-performance team culture.
• Continuously improve SDR workflows, scripts, email cadences, and sales playbooks.
• Stay updated on CyberArrow products, market trends, and competitor activities to support team success.

Skills

SDR management

CRM proficiency

Data analysis

Leadership

Communication

Remote work

Accountability

Education

Bachelor's degree

Tools

HubSpot

Salesforce

Outreach

Salesloft

LinkedIn Recruiter

Job description

Company Description

CyberArrow is your top solution to stress‑free cyber security compliance and awareness. We are trusted by the world's biggest brands including but not limited to: Emirates Airlines, American Express, Bupa and others. We help companies with their security compliance requirements and programs. CyberArrow is currently investing significant resources to deliver successful revenue increase across its Enterprise GRC and Awareness Platform offerings. Sales Development Representatives have a critical role in providing customer acquisition.

Role Summary

As the SDR Manager, you will lead and grow a team of Sales Development Representatives responsible for customer acquisition and pipeline generation. Your role will be critical in hiring top talent, coaching team members, refining sales outreach strategies, and driving measurable results. You will collaborate closely with sales and marketing teams to ensure alignment and seamless lead progression.

Key Responsibilities

• Lead, manage, and scale a team of Sales Development Representatives focused on both outbound and inbound lead generation.
• Recruit, onboard, and train SDRs to ensure consistent performance and career growth.
• Set clear activity goals and sales KPIs; monitor and drive the team to meet or exceed targets.
• Analyze performance data to optimize outreach strategies and improve lead quality and conversion rates.
• Provide ongoing coaching, mentorship, and feedback through regular 1:1 sessions and call reviews.
• Work closely with marketing and sales to align messaging, campaigns, and lead qualification processes.
• Maintain accurate CRM records and generate reports to track individual and team metrics.
• Foster a positive, accountable, and high-performance team culture.
• Continuously improve SDR workflows, scripts, email cadences, and sales playbooks.
• Stay updated on CyberArrow products, market trends, and competitor activities to support team success.

Required Qualifications

• Proven track record of hiring, managing, and developing SDR teams in a B2B SaaS environment.
• Deep understanding of SDR workflows, including outbound prospecting, lead qualification, objection handling, and pipeline generation.
• Hands‑on experience with CRM tools (e.g., HubSpot, Salesforce), sales engagement platforms (e.g., Outreach, Salesloft), and LinkedIn Recruiter.
• Strong data analysis skills and ability to use metrics to drive team performance improvements.
• Excellent communication, coaching, and leadership abilities.
• Ability to thrive in a fast‑paced, fully remote, and target‑driven environment.
• High degree of ownership, initiative, and accountability.

Preferred Qualifications (Nice-to-Haves)

• Experience in cybersecurity, GRC, or compliance SaaS products.
• Previous experience managing remote or distributed SDR teams.
• Familiarity with the cybersecurity market and enterprise software sales cycles.

What You’ll Get

• Location: Fully remote - work from anywhere.
• Collaborate directly with founders and senior leadership shaping the future of cybersecurity compliance.
• Opportunity to build and lead a critical sales function at a fast‑growing SaaS company.
• Be part of a diverse, multi‑cultural, and ambitious team.
• Culture that encourages ownership, innovation, and continuous learning.
• Access to cutting‑edge cybersecurity products and involvement in global standards development.

You can read more about the company on: www.cyberarrow.io