Sales Assistant

LOTTUSSE 1877; Porto; On-site; EUR 8,000 - 14,000; Part time

Benefits offered by this job

Sales-based incentives

Job summary

Lottusse invites applications for a Sales Assistant in Porto. You will deliver premium shopping experiences and advise local and international customers, contributing to brand standards. The role requires a proactive, customer-focused attitude and teamwork in a luxury-retail setting.

Permanent part-time contract (24h) with rotating shifts and weekends; English is a plus, Portuguese fluency expected, and training opportunities within an international brand.

Qualifications

• Experience in customer service or sales, preferably in retail or luxury brands.
• Excellent communication and proactive attitude.
• Willingness to work rotating shifts and weekends.
• Basic knowledge of Microsoft Office and POS systems.

Responsibilities

• Assist and advise local and international customers, delivering an exceptional shopping experience.
• Manage product replenishment, labeling, and store organization with presentation standards.
• Support checkout and payment operations with accuracy and efficiency.
• Collaborate with the team to meet sales targets and uphold brand standards.
• Ensure the store's appearance, organization, and cleanliness align with brand values.
• Work as part of a team with a customer-focused approach.

Skills

Customer service

Sales

Teamwork

English language

Microsoft Office

POS systems

Tools

Microsoft Office

POS systems

Job description

Are you passionate about fashion, customer service, and delivering excellence? Would you like to be part of a brand with a strong heritage, exceptional quality, and international prestige? This opportunity is for you!

At Lottusse, we are looking for a proactive and customer-focused Sales Assistant to help deliver a premium shopping experience in our store. This role requires attention to detail, strong communication skills, and a collaborative mindset to ensure the store consistently meets Lottusse’s brand standards and sales targets.

About Lottusse

Founded in 1877 in Inca, Mallorca, Lottusse is a Spanish brand specialising in luxury footwear and accessories, internationally recognised for its craftsmanship, quality, and timeless elegance.

With more than 145 years of history, Lottusse combines tradition with innovative design to create exclusive products that embody the excellence of artisanal savoir-faire. Present in numerous international markets and with a strong commitment to sustainability and attention to detail, Lottusse has established itself as a benchmark for sophisticated style and premium customer service.

What will you do?

• Assist and advise both local and international customers, ensuring an exceptional shopping experience.
• Manage product replenishment, labelling, and organisation within the store, always maintaining the required presentation standards.
• Support checkout and payment operations, ensuring accuracy and efficiency.
• Collaborate with the team to achieve sales targets and maintain Lottusse’s brand standards.
• Ensure the store’s appearance, organisation, and cleanliness are aligned with the company’s style and values.
• Previous experience in customer service or sales, ideally within retail or luxury brands.
• Excellent communication skills, a proactive attitude, and a strong customer focus.
• Ability to work effectively as part of a team and towards sales targets.
• Basic knowledge of Microsoft Office tools and point-of-sale (POS) systems.
• Intermediate/advanced level of English; additional languages will be considered an asset.
• Availability to work rotating shifts and weekends.
• Competitive salary + sales-based incentives!
• Ongoing training and career development opportunities within an international brand.

Conditions

• Permanent contract.
• Part-time position (24h).
• Working hours according to the store schedule/shift rota.