Sales and Marketing Coordinator

Hard Rock Cafe; Lisboa; Presencial; EUR 32 000 - 42 000; Tempo integral

Resumo da oferta

Hard Rock Cafe in Lisbon seeks an experienced Events Coordinator to manage sales and marketing contracts, calendars, and client functions, ensuring smooth execution of high-profile events.

You will negotiate with clients, coordinate across departments, and attend trade-shows as approved, delivering guest-focused experiences and promoting future business.

Some college coursework and strong communication, English fluency, and the ability to work independently are required.

Qualificações

• Professional image and guest-facing presentation
• Calm under pressure during events
• Take charge attitude with diplomacy
• Ability to work independently while ensuring info for execution
• Strong written and verbal communication
• Ability to convey information clearly to individuals and groups
• Multilingual abilities are a plus; English fluency required

Responsabilidades

• Write and negotiate sales and marketing contracts according to Corporate procedures.
• Assemble Cafe Event Calendar and Brand Calendar.
• Report occupancy and events data with local teams.
• Coordinate with Group Travel Planners and marketing partners.
• Administer package programs and ensure payments are received.
• Maintain and update sales/marketing tools and equipment.
• Coordinate website updates with Support Center Online Marketing.
• Prospect and coordinate with Sales & Marketing to secure corporate business.
• Assist in executing buyouts, functions, and designated parties.
• Attend trade-shows and liaise between departments to communicate events.

Conhecimentos

Presentation

Composure

Take charge attitude

Independent work

Communication skills

Reading & writing

Languages

English fluency

Formação académica

Some college coursework

Descrição da oferta de emprego

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock!

Primary Responsibilities

• Write and negotiate sales and marketing contracts according to Corporate procedures.
• Assembling of the Cafe Event Calendar and Brand Calendar.
• Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
• Communication and follow up with Group Travel Planners and marketing partners.
• Administration of package programs.
• Ensure receipt of payment from client by following Corporate procedures.
• Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
• Updating of “cafe” website to be communicated with Support Center On-Line Marketing team.
• Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
• Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
• Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
• Liaise between Support Center Sales & Marketing departments and the cafe.
• Work with SM, GM, and KM to ensure that contract/menu is executable.
• Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
• Coordinate operations between departments.
• Attend client functions marketing events and designated parties to provide support and representation of the department.
• Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
• Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
• Maintain high morale.

Experience, Education, And Certifications

Some college coursework completion.

Skills

• Presentation of a professional image to guests, clients, and potential function coordinators.
• Composure during stressful events.
• Possession of a take charge attitude tempered with diplomacy.
• Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
• Must possess strong communication and listening skills, excellent reading and writing.
• Comprehend professional language, either written or spoken, to communicate.
• Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
• Multiple language abilities a plus, fluency in English required.