Sales Advisor (Lisbon)

ALOHAS; Lisboa; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

A Culture of Freedom, Responsibility &

Exclusive Discounts

Growth & Happiness

A Company with Soul

Job summary

ALOHAS is opening a brand-new store in Lisbon in April 2027. We are seeking a results-driven Sales Advisor to deliver a unique customer experience and contribute to the store’s commercial success.

With a strong sales mindset, you will use clienteling tools, share our sustainability story, and represent ALOHAS values with energy and professionalism. You will be the face of the brand, building long-lasting relationships, exceeding targets, and ensuring excellent service across in-store and online

Qualifications

• Proven experience in retail, ideally in a performance-focused environment.
• Strong sales mindset and ability to meet and exceed targets.
• Experience using clienteling or CRM tools to support client engagement and sales.

Responsibilities

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share knowledge about ALOHAS, our story, products, and sustainability commitments.
• Use clienteling system to capture preferences, follow up after visits, and support retention efforts.
• Engage with customers to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support seamless shopping experience across online and offline channels.
• Proactively work to achieve and exceed sales targets.
• Monitor store KPIs and take ownership of impact on performance.

Skills

Retail experience

Sales mindset

Clienteling/CRM tools

Interpersonal skills

Bilingual English/Portuguese

Tools

Clienteling system

Job description

ALOHAS is more than a fashion brand:it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a creative and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, andwe take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We are passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a results-drivenSales Advisor for our brand-new store in Lisbon opening in April 2027 who will deliver aunique and memorable experienceto each client while actively contributing to thecommercial successof the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will representALOHAS valuesand play a key role in building customer loyalty and driving performance.

Contract: permanent, full-time (38 hours a week) or part-time.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.

• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.

• Stay informed on brand updates and best practices.

• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.

• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.

• Engage with customers in a meaningful way to maximize conversion and satisfaction.

• Handle questions, returns, and service situations with efficiency and care.

• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.

• Understand store KPIs and take ownership of your impact on performance.

• Use the clienteling system as a strategic lever to drive results and nurture client relationships.

• Support operational tasks that ensure smooth daily store operations.

• Identify opportunities to improve results, suggest ideas, and take action when needed.

• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.

• Communicate regularly with teammates and management.

• Share feedback and knowledge to help the team grow.

• Assist with stock replenishment and inventories as needed.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment

• Strong sales mindset and ability to meet and exceed targets

• Experience using clienteling or CRM tools to support client engagement and sales

• Customer-first attitude and excellent interpersonal skills

• Fluent in English and Portuguese (any other language is a plus)

• Proactive, solution-oriented and eager to learn

• High level of integrity, motivation and team spirit

BENEFITS

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.

• Be an ambassadorof the ALOHAS brand.

• Exclusive Discounts: Your family and friends benefit too!

• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey

• A Company with Soul:

  • We live and breathe sustainability

  • We support family-life balance, parenthood, gender equality, and diversity

Ready to shape the future in a premium fashion brand? Join us and leave your mark

About ALOHAS

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