Sales Assistant - Part Time - Lisbon

Golden Goose; Lisboa; On-site; EUR 14,000 - 19,000; Part time

Job summary

Golden Goose is seeking a Sales Assistant (Style Maker) in Lisbon to welcome clients and craft personalized Golden looks that reflect each customer’s personality. The role focuses on delivering exceptional service, sharing heritage values, and building lasting relationships through confident selling and tailored recommendations.

The ideal candidate has 1–3 years in luxury retail, is fluent in Portuguese and English, and thrives in a fast-paced, omnichannel environment.

Qualifications

• Fluent in Portuguese and English is required.
• 1–3 years of luxury retail experience is preferred.
• Self-motivated with a positive attitude and professional selling techniques.
• Strong presentation, interpersonal and communication skills.
• Ability to monitor trends and understand the local market.

Responsibilities

• Assist customers in expressing their personality through dream looks to support store goals.
• Provide product insights, recommend add-ons, and execute up-selling and cross-selling strategies.
• Build and sustain relationships with clients via omnichannel communication and personalized offers.
• Contribute to store presentation and visual standards to reflect the brand image.
• Support store operations including opening/closing, inventory, and GDPR/health & safety compliance.
• Leverage digital tools (Golden App, Sales Force, Xstore) to enhance engagement.

Skills

Portuguese (native)

English (fluent)

Customer-focused

Strong selling techniques

Job description

DESCRIPTION

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluency in Portuguese and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 years of relevant experience in luxury retail

Self-motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

Location: Lisbon

Part Time: 20 h/week

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.