Lisbon Store Manager — Lead Premium Brand & Team Growth

ALOHAS; Lisboa; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Autonomy & Trust

Brand ambassador

Exclusive discounts

Growth opportunities

Sustainability focus

Job summary

ALOHAS Lisbon is seeking a dynamic Store Manager to lead our first-ever Portugal flagship, opening in April 2027. You will own sales results, develop talent, and bring the ALOHAS brand to life through daily operations and leadership on the shop floor.

You will inspire and grow your team, drive customer service excellence, and ensure a premium client experience using clienteling tools and CRM, while collaborating with HQ on strategy and reporting.

Qualifications

• 3–5 years experience as Store Manager in premium or fashion retail.
• Strong leadership and team development skills.
• Strategic vision and ability to turn data into business actions.
• Excellent communication, problem-solving and decision-making abilities.
• Proven experience with sales techniques, KPIs and customer service excellence.
• Familiarity with CRM and clienteling strategies.
• Passion for product, people and retail innovation.
• Fluent in English and Portuguese (other languages are a plus).

Responsibilities

• Lead the business: Own and drive sales results, KPIs and store profitability.
• Monitor performance and design action plans to unlock the store’s full potential.
• Collaborate with HQ to align on strategy, reporting, and retail priorities.
• Ensure the store reflects ALOHAS’ vision through high standards of operations and service.

Skills

Store management

Leadership

Strategic vision

Communication

Problem solving

CRM

Clienteling

Bilingual: English & Portuguese

Tools

CRM software

Clienteling tools

Job description

ALOHAS Lisbon is seeking a dynamic Store Manager to lead our first-ever Portugal flagship, opening in April 2027. You will own sales results, develop talent, and bring the ALOHAS brand to life through daily operations and leadership on the shop floor.

You will inspire and grow your team, drive customer service excellence, and ensure a premium client experience using clienteling tools and CRM, while collaborating with HQ on strategy and reporting.