Russian speakers — your next chapter starts in Lisbon!

Cross Border Talents; Lisboa; Vor Ort; EUR 26.000 - 42.000; Vollzeit

Benefits dieser Stelle

Relocation package

Private health insurance

Free Portuguese language classes

Performance bonus scheme

Internal development opportunities

Zusammenfassung

Cross Border Talents is seeking a Russian-speaking Customer Advisor in Lisbon, Portugal for a full-time, on-site position within a large international BPO.

You will be the first point of contact for users via chat, email, and phone, resolving account and privacy issues while guiding business users to optimize their presence on the platform.

Qualifikationen

• Fluency in Russian (native or fluent).
• Good level of English (B2 or higher).
• EU citizenship or Portuguese residency required.

Aufgaben

• Act as first point of contact for users via chat, email, and phone.
• Resolve account and privacy issues and handle technical queries.
• Guide business users to maximize their online presence and platform safety.

Kenntnisse

Russian language

English proficiency

Jobbeschreibung

We are currently recruiting Russian-speaking Customer Advisors for an exciting opportunity based in Lisbon, Portugal, supporting one of the world's most recognized social media platforms. This is a full-time, on-site role within a large, international BPO environment where multilingual talent is valued and career growth is actively encouraged.

In this role, you will be the first point of contact for users reaching out via chat, email, and phone. Your day-to-day will involve resolving account and privacy issues, handling technical queries, ensuring platform safety, and guiding business users in making the most of their online presence. You don't need a technical background — what matters most is your communication skills, your empathy, and your genuine desire to help people.

To be considered, you need to be a native or fluent Russian speaker with a good level of English (B2 minimum), hold EU citizenship or valid Portuguese residency, and be ready to relocate to Lisbon if you're not already based there.

The relocation package is comprehensive: your flight to Lisbon is covered, a private room in a furnished shared apartment is arranged for you, and you'll receive full administrative support to help you settle in — from registering your NIF to opening a bank account. Once on board, you'll also benefit from private health insurance, free Portuguese language classes, a performance bonus scheme, and a clear path for internal development within a global company.

If you're looking for a fresh start, international experience, and a life change in one of Europe's most exciting cities — this is your opportunity.

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