Restaurant Manager: Lead Hospitality & Guest Experience

Hilton; Almancil; Sur place; EUR 42 000 - 62 000; Plein temps

Résumé du poste

Hilton Almancil is seeking a Restaurant Manager to lead our dining outlet and deliver memorable hospitality experiences for guests. You’ll oversee daily operations, guest service standards, quality, inventory, and cost controls while promoting a warm, welcoming environment.

In this role, you’ll inspire the team, coach performance, and drive revenue through guest-focused marketing and up-selling, ensuring compliance with health and safety standards and brand standards across the menu and service.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Leading others through Leadership.
• Teamwork drives the best outcomes.
• Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsabilités

• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Connaissances

Guest service excellence

People management

Leadership

Budgeting & cost control

Quality assurance

Description du poste

Hilton Almancil is seeking a Restaurant Manager to lead our dining outlet and deliver memorable hospitality experiences for guests. You’ll oversee daily operations, guest service standards, quality, inventory, and cost controls while promoting a warm, welcoming environment.

In this role, you’ll inspire the team, coach performance, and drive revenue through guest-focused marketing and up-selling, ensuring compliance with health and safety standards and brand standards across the menu and service.