Renewals & Deal Desk Ops Specialist

Unit4; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible Leave

Remote work opportunities

Growth opportunities

Inclusive culture

Resumo da oferta

Unit4 in Lisbon, Portugal, is seeking a Senior Deal Desk Manager to lead renewal readiness, entitlement compliance, and deal optimizations across Sales, Deal Desk, and Customer Success.

You will own CPQ processes, mentor junior teammates, and collaborate with Product, Pricing, Legal, and Finance to craft sound commercial terms aligned with contract entitlements. Fluency in English and strong analytical skills are essential.

Qualificações

• Bachelor's degree in a relevant field.
• Fluent English (written and spoken).
• Strong analytical, communication, and problem-solving skills.

Responsabilidades

• Create renewal quotes and orders aligned with entitlements and terms.
• Collaborate with Sales, Deal Desk, and Customer Success to resolve licensing discrepancies.
• Ensure renewals comply with SaaS policies and pricing models.
• Conduct pre-renewal reviews and Day 1 entitlement verification.
• Act as liaison between teams to ensure accurate entitlement data.

Conhecimentos

Fluent English

Excel

Analytical skills

Communication skills

Problem-solving

Formação académica

Bachelor's Degree in a relevant field

Ferramentas

CRM

CPQ/Deal Hub

Descrição da oferta de emprego

Unit4 in Lisbon, Portugal, is seeking a Senior Deal Desk Manager to lead renewal readiness, entitlement compliance, and deal optimizations across Sales, Deal Desk, and Customer Success.

You will own CPQ processes, mentor junior teammates, and collaborate with Product, Pricing, Legal, and Finance to craft sound commercial terms aligned with contract entitlements. Fluency in English and strong analytical skills are essential.