Remote Sales Ops Analyst: CRM & Data Quality

Unit4; Lisboa; On-site; EUR 27,000 - 35,000; Full time

Job summary

Unit4 is hiring a Regional Sales Operations Analyst in Lisbon to support the Opportunity Management lifecycle, monitor data quality, and drive process improvements. The role reports to Sales Operations Manager and involves acting as a CRM super user, onboarding new sales staff, and maintaining the Opportunity Management playbook.

The ideal candidate has 1-2 years in sales support, experience with CRM tools, and strong communication and analytical skills in English.

Qualifications

• 1-2 years’ professional experience in a sales support role.
• Experience with CRM tools.
• You are a self-starter and able to work independently within a team.
• You can manage, collaborate and prioritize to ensure efficiency.
• You have written and oral fluency in English.

Responsibilities

• Be a super user for sales tools and answer CRM questions to speed sales.
• Onboard new Sales joining the team to reduce ramp-up time.
• Identify and document sales process improvements for the community.
• Identify blockers and streamline processes to save time with customers.
• Monitor Dynamics opportunity hygiene to move deals to Closed Won.
• Keep CRM data clean: accounts, contacts, hierarchy for accurate data visuals.
• Track pipeline health with KPIs and report to Sales management.
• Prepare timely win celebration emails announcing great wins.
• Identify knowledge gaps and liaise with Sales Enablement for training.
• Provide backup across regional sales ops when needed.
• Maintain the Opportunity Management playbook with latest docs.

Skills

Self-starter

Independent worker

Strong communication

Analytical skills

Tools

CRM tools

Job description

Unit4 is hiring a Regional Sales Operations Analyst in Lisbon to support the Opportunity Management lifecycle, monitor data quality, and drive process improvements. The role reports to Sales Operations Manager and involves acting as a CRM super user, onboarding new sales staff, and maintaining the Opportunity Management playbook.

The ideal candidate has 1-2 years in sales support, experience with CRM tools, and strong communication and analytical skills in English.