Remote Onboarding & Member Success Coach (Freelance)

Jobgether; Portugal; Remote; EUR 34,000 - 41,000; Part time

Benefits offered by this job

Fully remote collaboration

Flexible working hours

Free access to training resources

Job summary

Jobgether is seeking an Onboarding & Member Success Coach to support new members in Portugal. The role is a fully remote freelance position, focused on guiding corporate clients through onboarding and connecting them with relevant training opportunities on our digital platform.

The coach will conduct personalized sessions, explain platform features, and motivate learners to engage with resources. Strong communication and a learner-centric mindset are essential, with independent work and

Qualifications

• Clear and persuasive verbal and written communication.
• Comfort engaging users and guiding learning journeys.
• Proactive, self-motivated approach with good time management.
• Able to adapt messaging for diverse learner needs.

Responsibilities

• Conduct short, personalized onboarding sessions for new members.
• Guide users through platform features and training opportunities.
• Encourage engagement by prompting users to book first training session.
• Serve as primary contact during onboarding with timely support.
• Tailor guidance to individual learning preferences and challenges.
• Share actionable feedback to improve onboarding experience.

Skills

Excellent communication

Customer-oriented

Coaching mindset

Self-motivated

Technical literacy

Independent work

Tools

CRM tools

Video conferencing

LMS familiarity

Job description

Jobgether is seeking an Onboarding & Member Success Coach to support new members in Portugal. The role is a fully remote freelance position, focused on guiding corporate clients through onboarding and connecting them with relevant training opportunities on our digital platform.

The coach will conduct personalized sessions, explain platform features, and motivate learners to engage with resources. Strong communication and a learner-centric mindset are essential, with independent work and