Remote Marketing Ops Manager - Publishing & Analytics

Darkroom; Portugal; Remote; EUR 40,000 - 65,000; Full time

Job summary

Darkroom is seeking a remote Marketing Operations Manager to run how marketing ships and measures its impact for two brands: Darkroom and Shadow. You’ll ensure every piece is published on time, on brand, and properly tracked across LinkedIn, Instagram, TikTok, X and YouTube, without writing briefs.

You will own publishing calendars, podcasts, launches, dashboards, and CRM hygiene, collaborating with a team in EST time zone and using Claude, ChatGPT or similar daily to automate workflows.

Qualifications

• 3+ years as hands-on marketing operations generalist: publishing, production tracking and reporting.
• You have administered HubSpot: properties, workflows, deduplication, lead source and UTM tracking, dashboards.
• You know each social platform well and can answer a comment or DM in a brand's voice.
• You have a sharp QA eye. The wrong link, tag or claim never ships on your watch.
• You build dashboards people trust and can explain what moved and why.
• You are calm under volume and keep many dates moving at once without dropping one.
• You already work with Claude, ChatGPT, or similar daily and use them to automate real work.

Responsibilities

• Publishing: Every approved piece scheduled and published across our channels for both brands: LinkedIn, Instagram, TikTok, X and YouTube. Adapt posts for each platform and ship routine announcements.
• Podcast: Publish every episode to podcast platforms and YouTube, and get its clips out across our channels.
• Launches: A run-of-show for every launch: what goes live where and when, sequenced across accounts, embargoes respected, everything checked live.
• Community Management: Comments, DMs and mentions across our channels, answered quickly and in our voice. Sensitive questions escalated; recurring themes passed back to the team.
• Awards & Competitions: The awards calendar: deadlines, materials and entries, so our best work gets entered and recognized.
• Production Tracking & QA: One intake for requests, a delivery schedule everyone can see, and a final check of copy, assets, links and tracking before anything goes live.
• HubSpot Hygiene: Clean data, accurate lead sources and UTMs, deduplication and working workflows.
• Inbound Dashboard: One trusted view of inbound leads by source, channel and content, so we know what is working.
• Reporting: Weekly and monthly marketing reports that explain what moved and why.
• Systems: Our scheduling, project and asset tools kept organized, and repeatable steps automated with AI.

Job description

Darkroom is seeking a remote Marketing Operations Manager to run how marketing ships and measures its impact for two brands: Darkroom and Shadow. You’ll ensure every piece is published on time, on brand, and properly tracked across LinkedIn, Instagram, TikTok, X and YouTube, without writing briefs.

You will own publishing calendars, podcasts, launches, dashboards, and CRM hygiene, collaborating with a team in EST time zone and using Claude, ChatGPT or similar daily to automate workflows.