Remote Italian-Speaking Customer Support Specialist Portugal

Zohorecruit; Portugal; Teletrabalho; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Paid training

Fully remote work

International environment

Ongoing coaching

Resumo da oferta

Recruityard is seeking an Italian-speaking Customer Support Specialist for a fully remote role within mainland Portugal. You will be the first point of contact for Italian-speaking customers, handling account, billing and service inquiries while delivering high-quality support.

The position demands fluent Italian and English, strong communication skills, and the ability to work in a fast-paced, international environment.

Qualificações

• Fluent Italian and English required.
• Experience in customer support is advantageous.
• Strong communication and problem-solving abilities are essential.
• Comfortable using digital tools and technology.

Responsabilidades

• Assist Italian-speaking customers via phone, email and chat.
• Help with account, billing and service-related enquiries.
• Troubleshoot and resolve customer issues efficiently.
• Provide information about products, services and platform features.
• Escalate more complex cases when needed.
• Gather customer feedback and contribute to service improvements.

Conhecimentos

Italian

English

Communication skills

Problem solving

Customer focus

Adaptability

Descrição da oferta de emprego

Recruityard is seeking an Italian-speaking Customer Support Specialist for a fully remote role within mainland Portugal. You will be the first point of contact for Italian-speaking customers, handling account, billing and service inquiries while delivering high-quality support.

The position demands fluent Italian and English, strong communication skills, and the ability to work in a fast-paced, international environment.