Remote Italian-Speaking Customer Support Pro

Cross Border Talents; Lisboa; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Meal vouchers

Ongoing training

Job summary

A leading recruitment firm is seeking a Remote Customer Service Representative fluent in Italian and English to support users across various channels. The ideal candidate will manage customer escalations and tailor communication in line with the company's brand. This position offers a competitive salary, meal vouchers, and ongoing training. Interested candidates should apply by sending their CV via email.

Qualifications

• Native Italian with excellent English communication skills.
• Previous customer service experience is a plus.
• Residence in Continental Portugal.

Responsibilities

• Provide support across phone, email, chat, social media.
• Tailor brand's voice for private and public communication.
• Manage customer escalations and document case information.

Skills

Native Italian

Excellent English communication skills

Previous customer service experience

Education

High school diploma or higher

Job description

A leading recruitment firm is seeking a Remote Customer Service Representative fluent in Italian and English to support users across various channels. The ideal candidate will manage customer escalations and tailor communication in line with the company's brand. This position offers a competitive salary, meal vouchers, and ongoing training. Interested candidates should apply by sending their CV via email.