Remote Italian-Speaking Travel Sales & Support Pro

Cross Border Talents; Porto; Remote; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Extra payment for public holidays and Sundays

Meal allowance: EUR 7.63 per working day

Job summary

A remote customer service provider is hiring an Italian-speaking Customer Service Representative to assist travelers. Candidates must have fluency in Italian (C1) and English (B2), with mandatory sales experience. The role involves handling customer inquiries, providing travel information, and resolving issues. Competitive benefits include a meal allowance and additional payment for work on holidays. Remote work is available for Portugal-based applicants.

Qualifications

• Previous customer service experience is preferred.
• Previous sales experience is mandatory.
• Ability to work rotational shifts.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide information about travel services and bookings.
• Troubleshoot and resolve customer issues effectively.

Skills

Fluency in Italian (C1)

Fluency in English (B2)

Strong problem-solving skills

Customer-first attitude

Job description

A remote customer service provider is hiring an Italian-speaking Customer Service Representative to assist travelers. Candidates must have fluency in Italian (C1) and English (B2), with mandatory sales experience. The role involves handling customer inquiries, providing travel information, and resolving issues. Competitive benefits include a meal allowance and additional payment for work on holidays. Remote work is available for Portugal-based applicants.