Remote Italian Customer Experience Specialist

Cross Border Talents; Lisboa; Remote; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Development

Modern Remote Culture

Job summary

A leading customer service company is seeking an Italian-speaking Customer Service Representative to join their fully remote team. In this role, you will engage with Italian-speaking customers, provide exceptional service, and work collaboratively to resolve inquiries. Ideal candidates are self-motivated with strong communication skills, fluent in Italian, and possess at least a B1/B2 level of English. The company offers a competitive salary, health insurance, meal allowance, and a culture of growth and support.

Qualifications

• Native or C2 level of Italian, B1/B2 level of English.
• Strong communication and interpersonal skills.
• Previous customer service or hospitality experience is a plus.

Responsibilities

• Communicate with Italian-speaking customers via phone, email, and chat.
• Handle inquiries, solve issues, and provide accurate information.
• Collaborate with cross-functional teams to improve customer experience.

Skills

Native or C2 level of Italian

B1/B2 level of English

Strong communication and interpersonal skills

Passion for customer satisfaction

Problem-solving abilities

Self-motivated

Job description

A leading customer service company is seeking an Italian-speaking Customer Service Representative to join their fully remote team. In this role, you will engage with Italian-speaking customers, provide exceptional service, and work collaboratively to resolve inquiries. Ideal candidates are self-motivated with strong communication skills, fluent in Italian, and possess at least a B1/B2 level of English. The company offers a competitive salary, health insurance, meal allowance, and a culture of growth and support.