Remote Guest Experience Specialist (Europe) - Free Stay
Numa
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Job summary
NUMA is seeking a Guest Experience Agent to deliver outstanding service for leisure and corporate guests. You will be the first point of contact, handling multilingual communications and ensuring a welcoming, efficient experience from inquiry to check-out.
This remote role, based in Portugal, collaborates with Junior Guest Agents and other departments, with rotating shifts including evenings and weekends. Fluency in English is mandatory; additional languages are a plus.
Qualifications
- Fluency in English is mandatory.
- Additional languages are a plus and beneficial for multilingual guest interactions.
Skills
Job description
NUMA is seeking a Guest Experience Agent to deliver outstanding service for leisure and corporate guests. You will be the first point of contact, handling multilingual communications and ensuring a welcoming, efficient experience from inquiry to check-out. This remote role, based in Portugal, collaborates with Junior Guest Agents and other departments, with rotating shifts including evenings and weekends. Fluency in English is mandatory;
additional languages are a plus, and prior
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