Remote | Front Office (German Speaker)

Bosch; Lisboa; Remote; EUR 18,000 - 26,000; Full time

Job summary

Bosch in Lisbon is seeking a German-speaking customer service professional for a full-time front office role. You will handle telephone inquiries, assist customers, and contribute to high-quality service delivery in an international environment.

Requirements include fluent German, solid computer skills, immediate availability, and a friendly, empathetic approach. Rotating shifts from early morning to evening and regular working hours apply in a multinational setting.

Qualifications

• Fluent in German
• Computer skills
• Immediate availability
• Friendly and empathetic

Responsibilities

• Handle telephone customer inquiries and emergency calls
• Perform front office duties
• This is a full-time role
• Monday to Friday: rotating shifts from 05:00 to 21:00

Skills

Fluent German

Computer skills

Immediate availability

Friendly and empathetic

Job description

Company Description

Welcome to Bosch

Cars drive autonomously, machines speak to each other, and houses become smarter. At Bosch, we turn these visions into reality to improve the quality of life for people all over the world. Start something big and become a part of forward thinkers where you can create something remarkable: Invented for life.

With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.

Bosch Service Solutionsdevelops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. Our teams find fast and efficient solutions for thousands of people on a daily basis - from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.

Job Description

• Telephone customer enquiries handle emergency calls;
• Front office;
• Full-time;
• Monday to Friday: Rotative shifts from 05h00 to 21h00.

Qualifications

• Fluent in German;
• Computer skills;
• Immediate availability;
• Friendly and empathetic.

Additional Information

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

Success stories don´t just happen. They are made...