Remote French Customer Support Specialist - Portugal

Cbtalents; Almada; Presencial; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Remote work Portugal

Relocation support

International environment

Resumo da oferta

Cbtalents is seeking a French-speaking Customer Support Specialist to join a Portugal-based technology service project. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

This remote role is based in Portugal with relocation support for eligible candidates. You will handle inquiries in French and English, update cases, and contribute to a friendly, helpful customer journey.

Qualificações

• Fluent in French; comfortable with English.
• Remote role based in Portugal.
• Customer service experience preferred but not required.
• Relocation support available for eligible candidates.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Record and update customer cases accurately.
• Follow up to provide additional support.
• Create a friendly and positive customer experience.

Conhecimentos

French fluency

English communication

Customer service

Problem-solving

Attention to detail

Descrição da oferta de emprego

Cbtalents is seeking a French-speaking Customer Support Specialist to join a Portugal-based technology service project. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

This remote role is based in Portugal with relocation support for eligible candidates. You will handle inquiries in French and English, update cases, and contribute to a friendly, helpful customer journey.