Remote French Customer Care Specialist

Cross Border Talents; Guimarães; Teletrabalho; EUR 8936 - 10 704; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Meal allowance

Health insurance

Resumo da oferta

A leading global retailer is seeking a French Customer Care representative for a remote position in Portugal. Ideal candidates must have fluent French and good English skills. Responsibilities include providing customer support via phone, email, and chat. The role offers a full-time schedule with a competitive salary and various benefits. Candidates must collect equipment from Braga and reside in Coimbra or further north.

Qualificações

• Fluency in French (C1/C2) and good command of English (B2), both written and spoken.
• Ability to work rotational shifts, including weekends.
• Residency in Portugal (Coimbra or further north required).

Responsabilidades

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries and orders.
• Handle complaints and provide effective solutions.

Conhecimentos

Fluency in French (C2)

Good command of English (B2)

Previous customer service experience

Descrição da oferta de emprego

A leading global retailer is seeking a French Customer Care representative for a remote position in Portugal. Ideal candidates must have fluent French and good English skills. Responsibilities include providing customer support via phone, email, and chat. The role offers a full-time schedule with a competitive salary and various benefits. Candidates must collect equipment from Braga and reside in Coimbra or further north.