Remote French CS Rep in Greece: Impact & Growth

Cross Border Talents; Lisboa; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Up to €200 monthly bonus

Remote work from Greece

Training and ongoing support

Job summary

Cross Border Talents seeks a French-speaking Customer Service Representative to support Facebook users from Greece in a fully remote role. If you love helping people and speak French, this is your chance to join a global team while enjoying a Mediterranean lifestyle.

You will handle queries, investigate issues, monitor reports, and use insights to improve processes. Training is provided, and bilingual English/French candidates are welcomed.

Qualifications

• Fluency in French and English.
• Excellent communication and empathy.
• Proactive, community-first mindset.
• Attention to detail and analytical thinking.
• Familiarity with Facebook; training provided.

Responsibilities

• Offer friendly and timely support to French-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and elevate complex problems when needed.
• Use insights to improve our ways of working.

Skills

Fluent in French

Fluent in English

Excellent communication

Empathy

Analytical thinking

Tools

Facebook

Job description

Cross Border Talents seeks a French-speaking Customer Service Representative to support Facebook users from Greece in a fully remote role. If you love helping people and speak French, this is your chance to join a global team while enjoying a Mediterranean lifestyle.

You will handle queries, investigate issues, monitor reports, and use insights to improve processes. Training is provided, and bilingual English/French candidates are welcomed.