Remote Spanish Customer Support Specialist — Greece

Cross Border Talents; Aveiro; Teletrabalho; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Up to 200 EUR monthly bonus

Resumo da oferta

Cross Border Talents in Greece is seeking a Spanish-speaking Customer Service Representative to join a global online community team from a fully remote setup.

You will provide friendly support to users, resolve account issues, monitor abuse reports, and help improve processes, drawing on strong communication and problem-solving skills.

This role offers training, a supportive team, and the chance to work from anywhere in Greece with a bonus opportunity of up to €200 per month.

Qualificações

• Fluency in Spanish and English.
• Excellent communication and empathy skills.
• Proactive, community-first mindset.
• Attention to detail and analytical thinking.
• Familiarity with Facebook platform.

Responsabilidades

• Provide friendly and timely support to Portuguese-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and escalate complex problems when needed.
• Use insights to improve how we work.

Conhecimentos

Spanish & English

Customer service

Empathy & communication

Attention to detail

Problem solving

Descrição da oferta de emprego

Cross Border Talents in Greece is seeking a Spanish-speaking Customer Service Representative to join a global online community team from a fully remote setup.

You will provide friendly support to users, resolve account issues, monitor abuse reports, and help improve processes, drawing on strong communication and problem-solving skills.

This role offers training, a supportive team, and the chance to work from anywhere in Greece with a bonus opportunity of up to €200 per month.