Remote Finnish E-commerce Support Specialist

Cross Border Talents; Porto; À distance; EUR 17 856 - 24 552; Plein temps

Avantages offerts par ce poste

Attractive monthly salary

Holiday and Christmas bonuses

Meal allowance

Private health insurance

Extra pay for late hours

Paid training

Optional housing

Résumé du poste

A leading recruitment agency is hiring for a remote E-commerce Support Representative position supporting Finnish customers. The role involves handling customer queries regarding orders, and requires native Finnish and strong English skills. Candidates should be flexible to work shifts and are encouraged to apply if already located in Portugal or willing to relocate. Attractive salary and benefits are offered.

Qualifications

• Fluency in Finnish and proficiency in English are essential.
• Previous experience in customer support is preferable.
• Flexible to work on weekends and holidays.

Responsabilités

• Support Finnish-speaking customers with order-related issues.
• Communicate effectively across various channels.
• Monitor and improve personal KPIs.

Connaissances

Native-level Finnish

Strong English (C1)

Problem-solving

Customer support experience

Calm under pressure

Description du poste

A leading recruitment agency is hiring for a remote E-commerce Support Representative position supporting Finnish customers. The role involves handling customer queries regarding orders, and requires native Finnish and strong English skills. Candidates should be flexible to work shifts and are encouraged to apply if already located in Portugal or willing to relocate. Attractive salary and benefits are offered.