Remote Dutch & English Payments Support Specialist - Remote

Callfortalents; Viseu; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Welcome bonus

Meal allowance

Job summary

CallForTalents is seeking a Customer Service Specialist to support Dutch and English-speaking customers for an online payments system. The role is fully remote, with the position based in Lisbon, Portugal, and relocation/accommodation support if needed.

Typical hours are 08:00–17:00, Monday to Friday, weekends off, with a monthly gross salary, a welcome bonus paid monthly during the first year, and a net meal allowance per working day.

Qualifications

• Experience in customer service or support roles.
• Fluent in Dutch and English.
• Ability to work remotely and manage tickets.

Responsibilities

• Assist Dutch and English-speaking customers via chat/email/phone.
• Resolve product and payment-related queries.
• Escalate complex issues to appropriate teams.

Skills

Customer service

Dutch language

English language

Job description

CallForTalents, a multinational fintech, seeks a Customer Service professional for a fully remote role supporting Dutch and English-speaking customers of an online payments system. The position is based in Lisbon, Portugal, with relocation and accommodation support if needed. Work schedule is Monday to Friday, 08:00-17:00, weekends off. Compensation includes a monthly gross salary, a welcome bonus paid monthly during the first year, a net meal allowance for each working day, and a complexity

Remote Dutch & English Payments Support Specialist - Remote Piedade, Portuguese Republic, PT