Remote Dutch Customer Support for bol.com — Portugal

CB Talents; Albufeira; Remote; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Private health insurance

Relocation support

Paid training

Flight/relocation assistance

Job summary

bol.com is seeking a Dutch-speaking customer support agent to work fully remotely from Portugal. You will assist Dutch and Belgian customers, resolving inquiries and processing orders in a fast-paced e-commerce environment.

The role offers 40 hours per week with rotating shifts, paid training, and private health insurance from day one. Relocation support is available for candidates moving to Portugal, including flight assistance and help with local paperwork.

Qualifications

• Fluent/native-level Dutch.
• Experience in customer-facing roles.
• Available for full-time work with rotating shifts.
• EU citizenship or valid residence/work authorization in Portugal.

Responsibilities

• Provide Dutch-speaking customer support via phone, email, and chat.
• Resolve inquiries, process orders, and maintain high customer satisfaction.
• Log issues and collaborate with teams to ensure smooth service.

Skills

Dutch fluency

Customer-facing

Job description

bol.com is seeking a Dutch-speaking customer support agent to work fully remotely from Portugal. You will assist Dutch and Belgian customers, resolving inquiries and processing orders in a fast-paced e-commerce environment.

The role offers 40 hours per week with rotating shifts, paid training, and private health insurance from day one. Relocation support is available for candidates moving to Portugal, including flight assistance and help with local paperwork.