Remote Dutch Customer Support — Portugal (Relocation)

Savior Artigos Texteis Lda; Braga; Remote; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Private health insurance

Remote work from Portugal

Relocation support

Paid training

Job summary

bol.com is hiring a Dutch-speaking customer support agent to work fully remotely from Portugal. The role offers 40 hours per week with rotating shifts, paid training, and private health insurance from day one. Relocation support is available for those moving to Portugal, including flight assistance and paperwork help.

Candidates must be fluent in Dutch and legally authorized to work in Portugal. This is a full-time position with a strong focus on customer satisfaction and seamless service

Qualifications

• Fluent/native-level Dutch.
• Comfortable working in a customer-facing role.
• Available for full-time work and rotating shifts.
• EU citizenship or valid residence/work authorization in Portugal.

Responsibilities

• Provide customer support to Dutch-speaking customers via chat, email, and phone.
• Resolve inquiries and issues promptly while maintaining high service standards.
• Collaborate with team to ensure smooth customer experience and relay feedback to product teams.

Skills

Dutch

Customer-facing

Job description

bol.com is hiring a Dutch-speaking customer support agent to work fully remotely from Portugal. The role offers 40 hours per week with rotating shifts, paid training, and private health insurance from day one. Relocation support is available for those moving to Portugal, including flight assistance and paperwork help.

Candidates must be fluent in Dutch and legally authorized to work in Portugal. This is a full-time position with a strong focus on customer satisfaction and seamless service