Dutch Customer Support - Remote in Portugal (Relocation)

Savior Artigos Texteis Lda; Faro; Remote; EUR 13,000 - 17,000; Full time

Benefits offered by this job

Remote in Portugal

Full-time

Training provided

Private health insurance

Relocation support

Flight assistance

Job summary

bol.com is seeking a Dutch-speaking customer support agent to work remotely from Portugal. You will handle customer inquiries, resolve issues, and ensure a high level of service for EU customers from the Netherlands and Belgium. Relocation support is available for those moving to Portugal and training is provided.

The role is full-time with rotating shifts, 40 hours per week, and includes private health insurance from the start.

Qualifications

• Fluent Dutch (native level) required.
• Customer-facing experience preferred.
• Willingness to work full-time with rotating shifts.

Responsibilities

• Provide customer support to bol.com customers.
• Resolve inquiries and issues via written and spoken communication.
• Ensure high-quality service and accurate information for EU customers.

Skills

Dutch language

Job description

bol.com is seeking a Dutch-speaking customer support agent to work remotely from Portugal. You will handle customer inquiries, resolve issues, and ensure a high level of service for EU customers from the Netherlands and Belgium. Relocation support is available for those moving to Portugal and training is provided.

The role is full-time with rotating shifts, 40 hours per week, and includes private health insurance from the start.