Remote Danish Customer Advocate

KultureTalent - Global Talent; Lisboa; Teletrabalho; EUR 13 000 - 18 000; Tempo integral

Resumo da oferta

KultureTalent - Global Talent is seeking a Danish-speaking Customer Advisor to work remotely from Portugal. You will handle inquiries via email, chat and social channels for an international audience.

You will adapt the brand voice across private and public interactions, respond to escalations, and document case information for internal teams. English proficiency is required to operate in a global company.

Qualificações

• Native or near-native Danish required.
• Good level of English for international company communication.
• Proven experience in customer interactions is a plus.
• Strong Microsoft Office knowledge.
• Based in Portugal and eligible for remote work.

Responsabilidades

• Assist users with inquiries via email, chat, and social channels.
• Adapt brand voice for private and public interactions.
• Respond to escalations and document case information.

Conhecimentos

Danish language proficiency

English proficiency

Customer service mindset

Proactive and dynamic

Ferramentas

Microsoft Office

Descrição da oferta de emprego

KultureTalent - Global Talent is seeking a Danish-speaking Customer Advisor to work remotely from Portugal. You will handle inquiries via email, chat and social channels for an international audience.

You will adapt the brand voice across private and public interactions, respond to escalations, and document case information for internal teams. English proficiency is required to operate in a global company.