Remote Danish-Speaking Customer Advisor

Cross Border Talents; Lisboa; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Private health insurance

Paid training

Career development

Hybrid/Remote options

Job summary

Cross Border Talents in Portugal is seeking a Customer Service Advisor who speaks Danish to join our international team. This role offers fully remote work with flexible options and a friendly, multicultural environment.

You will assist customers via phone, email and chat, resolve issues, and collaborate with internal teams to improve service delivery. Fluency in Danish (C2 preferred) and English at least B2 are required, and you must be based in Portugal.

Qualifications

• Danish language proficiency required (Fluent or C2).
• English at B2 level or higher.

Responsibilities

• Assist customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Work with internal teams to improve service delivery.

Skills

Danish

English (B2)

Job description

Cross Border Talents in Portugal is seeking a Customer Service Advisor who speaks Danish to join our international team. This role offers fully remote work with flexible options and a friendly, multicultural environment.

You will assist customers via phone, email and chat, resolve issues, and collaborate with internal teams to improve service delivery. Fluency in Danish (C2 preferred) and English at least B2 are required, and you must be based in Portugal.