Remote Danish-Speaking Customer Service Advisor

Cross Border Talents; Porto; Remote; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Private health insurance

Paid training

Career development

Hybrid/Remote options

Competitive salary + bonuses

Job summary

Cross Border Talents in Portugal is seeking a Customer Service Advisor for Danish speakers to join our international team. This fully remote role supports clients via phone, email and chat, delivering helpful solutions with a friendly approach.

You will handle inquiries in Danish and English, troubleshoot issues, and collaborate with internal teams to improve service delivery. A modern remote-friendly environment with training and career development awaits.

Qualifications

• Danish language proficiency at fluent or C2 level.
• English proficiency at B2 level or higher.
• Based in Portugal with strong communication and problem-solving skills.

Responsibilities

• Assist customers via phone, email and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Work with internal teams to improve service delivery.

Skills

Danish (C2)

English (B2+)

Exceptional communication

Problem solving

Job description

Cross Border Talents in Portugal is seeking a Customer Service Advisor for Danish speakers to join our international team. This fully remote role supports clients via phone, email and chat, delivering helpful solutions with a friendly approach.

You will handle inquiries in Danish and English, troubleshoot issues, and collaborate with internal teams to improve service delivery. A modern remote-friendly environment with training and career development awaits.