Remote Customer Care Specialist - Nespresso Brand

Nestlé S.A.; Viseu; Híbrido; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Remote work after training

Resumo da oferta

Nestlé S.A. is seeking a Customer Service Specialist to work on the Nespresso brand within Nestlé Business Solutions (NBS). The role handles front-office customer contacts across B2C and B2B channels, delivering tailored solutions and high satisfaction.

Join a fast-paced, diverse team with local and international exposure. The position offers hybrid or remote options after an initial learning period, with a structured 6-week cycle planning and a 40-hour work week.

Qualificações

• Front-line customer contact handling across B2C and B2B channels.
• Ability to deliver tailored solutions and high satisfaction.
• Business exposure to local and international teams.

Conhecimentos

Customer service

Communication skills

Multichannel support

Problem solving

CRM software

Ferramentas

CRM software

Descrição da oferta de emprego

Nestlé S.A. is seeking a Customer Service Specialist to work on the Nespresso brand within Nestlé Business Solutions (NBS). The role handles front-office customer contacts across B2C and B2B channels, delivering tailored solutions and high satisfaction.

Join a fast-paced, diverse team with local and international exposure. The position offers hybrid or remote options after an initial learning period, with a structured 6-week cycle planning and a 40-hour work week.