Customer Service Specialist - Global Coffee Brand (Remote)

Nestlé; Viseu; Híbrido; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual bonus

Resumo da oferta

Nestlé in Linda-A-Velha, Portugal, seeks a Customer Service Specialist for the Nespresso brand to manage service relationships with customers, handling inquiries by phone, email and chat for both B2C and B2B clients.

The role offers a hybrid work model: two days in the office and remote work the rest, requiring fluent Dutch and English and strong Microsoft Office skills.

A competitive salary with annual bonus is provided.

Qualificações

• Fluent in Dutch and English.
• Strong Microsoft Office skills.
• Experience in customer service (B2C and B2B) is a plus.

Responsabilidades

• Manage service relationships with customers via phone, email and chat.
• Handle inquiries for both B2C and B2B clients.

Conhecimentos

Dutch

English

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Nestlé Business Solutions (NBS) is seeking a Customer Service Specialist for the Nespresso brand. You will manage service relationships with our customers, handling inquiries through phone, email and chat for both B2C and B2B clients.

Two days per week in the office with remote work the rest of the time, requiring fluent Dutch and English and strong Microsoft Office skills. Join a multicultural team and enjoy a competitive salary with annual bonus.

Customer Service Specialist - Global Coffee Brand (Remote) Linda-A-Velha, Portuguese Republic, PT