Remote Customer Service Specialist (Dutch & English)

Nestlé; Viseu; Híbrido; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual bonus

Resumo da oferta

Nestlé in Linda-A-Velha, Portugal, seeks a Customer Service Specialist for the Nespresso brand to manage service relationships with customers, handling inquiries by phone, email and chat for both B2C and B2B clients.

The role offers a hybrid work model: two days in the office and remote work the rest, requiring fluent Dutch and English and strong Microsoft Office skills.

A competitive salary with annual bonus is provided.

Qualificações

• Fluent in Dutch and English.
• Strong Microsoft Office skills.
• Experience in customer service (B2C and B2B) is a plus.

Responsabilidades

• Manage service relationships with customers via phone, email and chat.
• Handle inquiries for both B2C and B2B clients.

Conhecimentos

Dutch

English

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Nestlé in Linda-A-Velha, Portugal, seeks a Customer Service Specialist for the Nespresso brand to manage service relationships with customers, handling inquiries by phone, email and chat for both B2C and B2B clients.

The role offers a hybrid work model: two days in the office and remote work the rest, requiring fluent Dutch and English and strong Microsoft Office skills.

A competitive salary with annual bonus is provided.