Regional Wellness Operations Leader

United Hospitality Management

Lisboa

Remote

EUR 90,000 - 120,000

Full time

7 days ago

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Job summary

United Hospitality Management seeks an accomplished Wellness leader to lead, develop and harmonise the Wellness operations across its portfolio of properties. You will set regional strategy, shape treatment menus and programmes, and drive revenue growth while building high‑performing teams across multiple hotels.

This role requires strong leadership, P&L experience, and fluent Portuguese and English, with the ability to manage remotely across properties.

Qualifications

University degree in Hospitality Management or related field is required.
Spa or wellness certifications are valued but not mandatory.
Proven track record in P&L management, budgeting and achieving financial targets.
Fluent Portuguese and English, written and spoken; additional languages are a plus.
Advanced MS Office skills and experience with spa management software and PMS.

Responsibilities

Defines the regional Wellness strategy and annual action plans aligned with group objectives.
Leads development of treatment menus, signature rituals, packages and programmes.
Identifies market trends and opportunities; supports openings and renovations.
Collaborates with Sales and Marketing on campaigns to drive demand.
Coordinates Budgets and forecasts; monitors KPIs and drives corrective actions.
Defines pricing strategies and revenue initiatives to maximise RevPAR.
Negotiates group agreements with brands, suppliers and service providers.
Defines SOPs, protocols and service steps; conducts audits and reviews.
Leads Spa Managers, supports recruitment and builds a regional training plan.
Promotes excellence, engagement and wellbeing across Wellness teams.