Luxury Spa Manager — Wellness & Guest Experience Leader

IHG Hotels & Resorts; Lamego; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Service charge and tips

IHG and Six Senses discounts aroundthe

Local discounts

Mission Wellness activities

Great learning and developmentopportun

Job summary

Six Senses Douro Valley in Portugal is seeking an experienced Spa Manager to lead a luxury wellness team from 2027.

You will oversee daily spa operations, drive guest satisfaction, and develop spa programs aligned with Six Senses sustainability practices. Fluency in Portuguese and English and legal right to work in Portugal are required.

This role offers competitive pay and benefits including service charge, staff discounts, and ongoing learning opportunities.

Qualifications

• Experience managing a wellness/spa team in a luxury hotel.
• Legal right to work in Portugal and fluent in Portuguese and English.
• Strong budget management and profitability focus.

Responsibilities

• Review services, products and rates to stay aligned with Six Senses wellness standards.
• Ensure the spa operates efficiently on a day-to-day basis.
• Oversee the guest history and profiling system.
• Conduct site inspections and ensure readiness for daily operations.
• Develop spa packages and programs and adapt spa menu to company updates, local market and guests' requirements.
• Achieve individual and group sales targets; upsell spa treatments, products and packages.
• Maintain documentation, reporting systems, contracts, safety protocols, and service standards.
• Monitor budget and costs to drive profitability.

Skills

Spa management

Team leadership

Sales and upselling

Budget control

Service quality

Job description

Six Senses Douro Valley in Portugal is seeking an experienced Spa Manager to lead a luxury wellness team from 2027.

You will oversee daily spa operations, drive guest satisfaction, and develop spa programs aligned with Six Senses sustainability practices. Fluency in Portuguese and English and legal right to work in Portugal are required.

This role offers competitive pay and benefits including service charge, staff discounts, and ongoing learning opportunities.