Portuguese Customer Support Specialist – Porto

CB Talents SP; Porto; A distancia; EUR 11.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary paid 14 times per year

Monthly allowance

Meal allowance

Weekend/night shift bonuses

100% remote for late shift

Descripción de la vacante

CB Talents SP in Portugal is seeking a customer service associate to assist Portuguese-speaking customers via chat, email or phone, delivering high-quality, friendly support.

The role is remote with rotational shifts, including nights and weekends. Compensation includes a base salary of €920 per month plus a €110 monthly allowance, a daily meal allowance, and weekend/night bonuses.

You will work in a collaborative team and contribute to excellent customer experiences from home.

Formación

• Native or fluent level in Portuguese (spoken and written) + B2 English.
• Strong communication skills and a customer-first mindset.
• Ability to work flexible rotational shifts, including nights and weekends.

Responsabilidades

• Assist Portuguese-speaking customers with inquiries via chat, email, or phone.
• Deliver high-quality, friendly, and efficient service.
• Work collaboratively within a supportive, energetic team environment.

Descripción del empleo

What We Offer

• Base Salary: €920.00 / month (paid 14 times per year)
• Monthly Allowance: €110.00 / month (paid 12 times per year)
• Meal Allowance: €7.90 per working day
• Extra Earnings: Shift bonuses for weekend and night coverage!

Work Schedule & Flexibility

• Shifts: Rotational coverage between 08:00 and 03:00 (Monday to Sunday)
• Remote Perks: Working the late shift (18:00 to 03:00)? Enjoy the convenience of working 100% remotely from home!
• Rest Days: 2 rotational days off per week

What You'll Do

• Assist Portuguese-speaking customers with inquiries via chat, email, or phone.
• Deliver high-quality, friendly, and efficient service.
• Work collaboratively within a supportive, energetic team environment.

What We're Looking For

• Native or fluent level in Portuguese (spoken and written) + B2 English.
• Strong communication skills and a customer-first mindset.
• Ability to work flexible rotational shifts, including nights and weekends.