Portuguese Customer Support Specialist – Porto

CB Talents SP; Lisboa; Teletrabalho; EUR 14 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work 100%

Rotational shifts

Meal allowance €7.90/day

Weekend/night shift bonuses

Resumo da oferta

CB Talents SP is seeking a Portuguese-speaking customer support agent. You will assist customers via chat, email or phone, delivering high-quality, friendly service.

The role is fully remote with rotational shifts, including weekends and nights, and you will work with a dynamic team to ensure customer satisfaction. Fluency in Portuguese and English (B2) is required, along with strong communication skills and a customer-first mindset.

Qualificações

• Native or fluent Portuguese (written and spoken).
• Good communication skills and customer-first mindset.
• Willingness to work rotational shifts, including nights and weekends.

Responsabilidades

• Assist Portuguese-speaking customers via chat, email, or phone.
• Deliver high-quality, friendly, and efficient service.
• Collaborate within a supportive, energetic team.

Conhecimentos

Portuguese (native/fluent)

English (B2)

Descrição da oferta de emprego

What We Offer

• Base Salary: €920.00 / month (paid 14 times per year)
• Monthly Allowance: €110.00 / month (paid 12 times per year)
• Meal Allowance: €7.90 per working day
• Extra Earnings: Shift bonuses for weekend and night coverage!

Work Schedule & Flexibility

• Shifts: Rotational coverage between 08:00 and 03:00 (Monday to Sunday)
• Remote Perks: Working the late shift (18:00 to 03:00)? Enjoy the convenience of working 100% remotely from home!
• Rest Days: 2 rotational days off per week

What You'll Do

• Assist Portuguese-speaking customers with inquiries via chat, email, or phone.
• Deliver high-quality, friendly, and efficient service.
• Work collaboratively within a supportive, energetic team environment.

What We're Looking For

• Native or fluent level in Portuguese (spoken and written) + B2 English.
• Strong communication skills and a customer-first mindset.
• Ability to work flexible rotational shifts, including nights and weekends.