Porto Road Services Customer Care - Housing & Perks

CloserHire; Porto; Sur place; EUR 11 000 - 13 000; Plein temps

Avantages offerts par ce poste

Private Health Cover

Meal Allowance

Optional company accommodation

Résumé du poste

CloserHire is partnering with a leading international outsourcing group in Portugal to recruit Customer Support & Billing Specialists for a large-scale public services operation. You will handle customer queries related to accounts, billing, tolls and service information, logging requests in internal systems for full traceability.

The role offers a Portuguese contract with full social security coverage, rotating shifts, and a comprehensive benefits package including meal allowance and private

Qualifications

• Experience in customer service or call-center environments.
• Strong communication and problem-solving skills.
• Ability to log and track requests accurately in internal systems.

Responsabilités

• Handle customer queries related to accounts, billing, tolls and service information.
• Register requests, complaints and clarifications in internal systems for traceability.
• Coordinate with external entities and regulatory bodies when required.

Connaissances

Customer support

Billing

Communication

Description du poste

CloserHire is partnering with a leading international outsourcing group in Portugal to recruit Customer Support & Billing Specialists for a large-scale public services operation. You will handle customer queries related to accounts, billing, tolls and service information, logging requests in internal systems for full traceability.

The role offers a Portuguese contract with full social security coverage, rotating shifts, and a comprehensive benefits package including meal allowance and private