Dutch-Speaking Road Services: Porto Move with Paid Room

Closerhire; Porto; Vor Ort; EUR 11.000 - 13.000; Vollzeit

Benefits dieser Stelle

Health insurance from day one

Meal allowance

Optional company accommodation

Zusammenfassung

CloserHire is recruiting for a Dutch-speaking Road Services Customer Care role in Porto, Portugal. You will support customer accounts, billing and tolls, with relocation paid and accommodation included.

The job offers structured processes and multi-channel communication across phone, email, and digital channels. The position includes full-time shifts, health coverage from day one, meal allowance, and a modern Porto office with easy transport access.

Qualifikationen

• Experience handling customer queries related to accounts and billing.
• Ability to communicate clearly across phone, email and digital channels.
• Attention to data accuracy and compliance with standards.

Aufgaben

• Handle customer queries related to accounts, billing, tolls and service information.
• Register requests, complaints and clarifications in internal systems for traceability.
• Perform billing, collection and revenue reconciliation activities.
• Communicate with authorities and regulatory bodies when required.
• Ensure data accuracy and compliance to internal and regulatory standards.
• Contribute to service quality, revenue protection and customer satisfaction.

Kenntnisse

Customer support

Billing inquiries

Data accuracy

Phone & email communication

Tools

CRM systems

Jobbeschreibung

CloserHire is recruiting for a Dutch-speaking Road Services Customer Care role in Porto, Portugal. You will support customer accounts, billing and tolls, with relocation paid and accommodation included.

The job offers structured processes and multi-channel communication across phone, email, and digital channels. The position includes full-time shifts, health coverage from day one, meal allowance, and a modern Porto office with easy transport access.