Porto On-Site Portuguese Support Specialist

Savior Artigos Texteis Lda; Porto; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Health & dental: private insurance

Paid training

On-site facilities

Job summary

Savior Artigos Texteis Lda in Porto is hiring Portuguese-speaking Customer Support Specialists to support one of Europe's most solvent and innovative financial institutions. This on-site role involves delivering excellent service to bank clients.

You will handle inbound calls, resolve inquiries, and identify cross-selling opportunities. The position offers a 40-hour week with rotating shifts (08:00–00:00) and a paid training period, with a pathway to a permanent contract.

Qualifications

• Fluency in Portuguese (written and spoken).
• Strong communication skills and customer-centric mindset.
• Readiness to work on site in Porto.

Responsibilities

• Answer inbound calls from existing and prospective bank clients.
• Resolve inquiries and provide clear, accurate information regarding products and services.
• Identify cross-selling opportunities and participate in outbound informational campaigns to existing clients.

Skills

Customer service

Communication skills

Job description

Savior Artigos Texteis Lda in Porto is hiring Portuguese-speaking Customer Support Specialists to support one of Europe's most solvent and innovative financial institutions. This on-site role involves delivering excellent service to bank clients.

You will handle inbound calls, resolve inquiries, and identify cross-selling opportunities. The position offers a 40-hour week with rotating shifts (08:00–00:00) and a paid training period, with a pathway to a permanent contract.