Italian-Speaking Tech Support Specialist - Porto (Paid)

Savior Artigos Texteis Lda; Porto; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training

Office in Porto

Resumo da oferta

Savior Artigos Texteis Lda in Porto seeks an Italian-speaking customer care associate to join an expanding team. You will handle calls, emails, and chats, guiding customers through account or service issues with a friendly, patient approach.

The role includes a fully paid training program from day one and requires you to live in or near Porto with local working papers. No relocation offered. This is a full-time on-site position.

Qualificações

• Fluent Italian language proficiency (spoken and written).
• Conversational German OR strong interest in everyday tech.

Responsabilidades

• Be the First Contact: Answer calls, emails, or chats from Italian-speaking customers.
• Assist with accounts or services and guide customers through solutions.
• Keep accurate notes in the system with clear summaries.
• Run basic checks like password resets or settings updates.
• Report common issues to team leads for quick resolution.

Conhecimentos

Italian language

German language

Tech interest

English basics

Communication skills

Descrição da oferta de emprego

Savior Artigos Texteis Lda in Porto seeks an Italian-speaking customer care associate to join an expanding team. You will handle calls, emails, and chats, guiding customers through account or service issues with a friendly, patient approach.

The role includes a fully paid training program from day one and requires you to live in or near Porto with local working papers. No relocation offered. This is a full-time on-site position.