Polish-Speaking Pet Care Support Specialist — Lisbon

Closerhire; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Paid Training

Relocation support

Job summary

CloserHire is recruiting a Polish-speaking Customer Care Specialist for a pet nutrition project in Lisbon, Portugal. You will assist customers across multiple channels, ensuring accurate information and first-contact resolution when possible.

The role requires native Polish, strong English, and excellent communication skills. The position offers an on-site office in Lisbon, relocation support with accommodation, and paid training.

Qualifications

• Native-level fluency in Polish.
• Good command of English.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for service.
• Strong problem-solving and organizational abilities.

Responsibilities

• Provide customer support to pet owners via phone, email, and other channels.
• Respond to product inquiries and deliver accurate information.
• Record customer interactions accurately in the CRM system.

Skills

Polish language

Customer service

Communication

Independent work

Tools

CRM systems

Job description

CloserHire is recruiting a Polish-speaking Customer Care Specialist for a pet nutrition project in Lisbon, Portugal. You will assist customers across multiple channels, ensuring accurate information and first-contact resolution when possible.

The role requires native Polish, strong English, and excellent communication skills. The position offers an on-site office in Lisbon, relocation support with accommodation, and paid training.