Polish & English Bilingual Customer Advisor in Lisbon

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Supportive team leader

Career development

Multicultural environment

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon, Portugal, is hiring customer service representatives for a multilingual team supporting an international client. Fluency in Polish and English is essential as you will handle inbound and outbound contacts with care and accuracy.

You will join a on-site team in Lisbon, participate in paid training, and benefit from a supportive leader, clear guidance, and career development opportunities in a multicultural environment.

Qualificações

• Fluent level in Polish and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.

Responsabilidades

• Answer customer questions by phone, email and chat in a friendly, professional tone.
• Resolve requests accurately using the tools and knowledge base provided.
• Record every interaction clearly in the case management system.
• Meet quality, productivity and customer satisfaction goals.
• Escalate complex cases to the correct team following the defined process.

Conhecimentos

Polish language

English language

Descrição da oferta de emprego

Savior Artigos Texteis Lda in Lisbon, Portugal, is hiring customer service representatives for a multilingual team supporting an international client. Fluency in Polish and English is essential as you will handle inbound and outbound contacts with care and accuracy.

You will join a on-site team in Lisbon, participate in paid training, and benefit from a supportive leader, clear guidance, and career development opportunities in a multicultural environment.