Polish Customer Support in Lisbon (With Relocation Package)

Cross Border Talents; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Meal Allowance

Health and Life Insurance

Relocation Package

Resumo da oferta

A customer support firm in Lisbon is seeking a motivated Customer Support Specialist fluent in Polish. You will assist customers via various channels, ensuring efficient and positive experiences. Ideal candidates are eager to learn, possess strong communication skills, and have up to 1 year of experience in customer support. The role includes a competitive salary, meal allowance, health insurance, and relocation support.

Qualificações

• 0-1 year of experience in customer support.
• Eagerness to learn and grow.
• EU Citizenship or Portuguese Residency Card.

Responsabilidades

• Deliver outstanding support across various communication channels.
• Help customers with account setup, verification, and login issues.
• Troubleshoot technical problems quickly and professionally.
• Build strong relationships through clear communication.
• Recommend process improvements to enhance customer satisfaction.

Conhecimentos

Fluent in Polish (C2 level)

Strong communication skills

Leadership abilities

Analytical skills

Descrição da oferta de emprego

Polish Customer Support in Lisbon (With Relocation Package)

Advance Your Career in Customer Support!

Are you passionate about problem-solving and making a difference in people’s everyday experiences? We’re seeking a motivated Customer Support Specialist to join our dynamic team! If you thrive in fast‑paced settings and value building meaningful connections, this could be the perfect role for you.

Role Overview:

As a Customer Support, you’ll assist customers through phone, chat, email, and social media, addressing account queries, technical challenges, and transaction issues. Your goal is to deliver seamless, efficient, and positive experiences with every interaction.

Key Responsibilities:

• Deliver outstanding support across various communication channels
• Help customers with account setup, verification, login issues, and payment procedures
• Quickly and professionally troubleshoot technical problems
• Serve as a reliable contact point, particularly for clients in the sports sector
• Build strong relationships through clear, empathetic communication
• Adhere to internal guidelines and maintain high service standards
• Recommend process improvements to boost customer satisfaction and efficiency

Requirements:

• Fluent in Polish (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0‑1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
• Health and Life Insurance: Benefit from comprehensive coverage to support your well‑being.

Onsite Work: Engage and grow in a collaborative office environment

>Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!