Polish Content Moderator - E-commerce Safety & Compliance

Intersoft Team SRL; Lisboa; Presencial; EUR 18 000 - 25 000; Tempo integral

Resumo da oferta

Intersoft Team SRL is seeking a Polish Content Moderator in Lisbon, Portugal. The role involves moderating user-generated content to ensure compliance with platform policies and local regulations.

The candidate should be fluent in Polish (C2) and English (B2), possess excellent communication and judgment, and adapt to updates in policies and procedures. The position is full-time, based in a city-center office with training and mentoring support.

Qualificações

• Native or fluent Polish (C2) and English (B2).
• Strong moderation skills with clear written and verbal communication.
• Solid understanding of e-commerce platforms and industry practices.
• Ability to handle high workloads and peak periods.

Responsabilidades

• Moderate content in line with platform policies and SLAs.
• Escalate issues through internal channels following SOPs.
• Maintain high accuracy and consistency during peak promotional periods.

Conhecimentos

Polish language

English language

Content moderation

Customer service

Descrição da oferta de emprego

Intersoft Team SRL is seeking a Polish Content Moderator in Lisbon, Portugal. The role involves moderating user-generated content to ensure compliance with platform policies and local regulations.

The candidate should be fluent in Polish (C2) and English (B2), possess excellent communication and judgment, and adapt to updates in policies and procedures. The position is full-time, based in a city-center office with training and mentoring support.