Polish Content Moderator — On-site, Lisbon (Policy & Safety)

Intersoft Team SRL; Lisboa; Presencial; EUR 15 000 - 21 000; Tempo integral

Resumo da oferta

Intersoft Team SRL in Lisbon, Portugal is seeking a Polish Content Moderator to review and approve content for an ecommerce platform. This on-site position requires strong Polish language skills and a proactive attitude.

You will ensure compliance with platform policies, safety standards, and SLAs while handling high workloads and peak periods. Training and ongoing coaching accompany a collaborative work environment.

Qualificações

• Polish language proficiency and clear written/verbal communication are essential.
• Proven experience in content moderation or quality assurance.
• Strong customer service mindset with empathy and good judgment.
• Ability to work in a 24/7 shift rotation.
• Familiarity with e-commerce platforms and policies.

Responsabilidades

• Maintain up-to-date knowledge of product offerings, services, and industry standards.
• Review content according to SLAs, quality benchmarks, and platform policies.
• Ensure uploaded content complies with legal and safety guidelines.
• Adapt to policy updates and scheduling changes following SOPs.
• Escalate issues through proper channels per company protocols.

Conhecimentos

Polish language proficiency

Content moderation

Customer service skills

Shift work flexibility

E-commerce knowledge

Descrição da oferta de emprego

Intersoft Team SRL in Lisbon, Portugal is seeking a Polish Content Moderator to review and approve content for an ecommerce platform. This on-site position requires strong Polish language skills and a proactive attitude.

You will ensure compliance with platform policies, safety standards, and SLAs while handling high workloads and peak periods. Training and ongoing coaching accompany a collaborative work environment.