Pmo Officer- Billing & Delivery

Qualityai; Lisboa; Híbrido; EUR 32 000 - 48 000; Tempo integral

Resumo da oferta

A QualityAI procura um(a) PMO Officer para apoiar operações de projeto com foco em gestão financeira, coordenação de entregas e melhoria de processos. Trabalhará com as equipas de liderança e equipas de entrega para manter orçamentos, faturação e KPIs alinhados aos objetivos do projeto.

O candidato ideal tem experiência em PMO, gestão financeira e capacidade de conduzir melhorias processuais, com competência em métricas de desempenho e reporte de riscos.

Qualificações

• Expériencia em PMO, Gestão financeira, com foco em orçamento, faturação e relatórios financeiros.
• Capacidade de acompanhar KPIs e SLAs, com reporte regular e identificação de riscos.
• Experiência na criação de processos, templates, documentação ou materiais de formação.

Responsabilidades

• Gestão financeira de projetos: orçamentos, previsões, custos e faturação, mantendo os dados alinhados com as previsões.
• Apoio à entrega: colaborar com team leads e equipas de entrega ao longo do ciclo de vida do projeto, orientando sobre processos PMO e documentação.
• Documentação de processos PMO: criar, manter e implementar templates, fluxos de trabalho, diretrizes e materiais de formação.
• Monitorização de KPIs e SLAs: preparar relatórios regulares e sinalizar riscos ou áreas de melhoria.
• Colaboração com stakeholders: atuar como ponto de coordenação entre equipas, gestão e outras partes interessadas.
• Melhoria contínua: identificar desafios operacionais e oportunidades de otimização, incluindo automação com AI.

Conhecimentos

PMO

Project management

Delivery coordination

Budget tracking

Forecasting

KPIs

SLAs

Stakeholder management

Communication

Process improvement

Data analytics

Ferramentas

Power BI

Tableau

Descrição da oferta de emprego

Descrição do cargo

Are you an organized and analytical PMO professional looking for an opportunity in a dynamic technology environment? At QualityAI, we work alongside leading Big Tech organizations, supporting the delivery of innovative and high-impact solutions. We are currently looking for a PMO Officer to support our project operations, with a financial management focus on delivery coordination, reporting, and process improvement. You will play a key role in helping project teams stay on track while ensuring that budgets, billing, KPIs, and operational processes are accurately managed.

What will you be responsible for?

• Project Financial Management: Monitor project budgets, forecasts, costs, and billing activities. Ensure invoices and financial information are accurate, up to date, and consistent with project forecasts.
• Delivery Support: Work closely with Team Leads and delivery teams throughout the project lifecycle, providing guidance on PMO processes, documentation, and best practices.
• PMO Processes Documentation: Create, maintain, and implement standardized templates, workflows, guidelines, and training materials to improve project execution and consistency.
• KPIs SLA Monitoring: Track key performance indicators and service-level agreements, preparing regular reports and highlighting potential risks or areas requiring attention.
• Stakeholder Collaboration: Act as a point of coordination between project teams, management, and other stakeholders, helping ensure smooth communication and effective project delivery.
• Continuous Improvement: Identify operational challenges and opportunities for optimization, including the use of analytics and AI-based automation to make PMO activities more efficient.
• Nice to have: Experience with data visualization and analytics tools such as Power BI or Tableau.
• Nice to have: Exposure to AI-powered tools or automation and an interest in applying them to improve project management processes.

What are we looking for?

• Previous experience in PMO, Project Management, Project Coordination, or Delivery Support.
• Good understanding of financials, including budget tracking, forecasting, billing, invoicing, and financial reporting.
• Experience working with KPIs and SLAs, including monitoring and reporting performance.
• Strong organizational and analytical skills, with a structured approach to managing multiple priorities.
• Excellent communication and stakeholder management abilities.
• Experience creating processes, templates, documentation, or training materials.
• Confidence in supporting and coaching project or technical teams on PMO practices.
• Nice to have: Experience with data visualization and analytics tools such as Power BI or Tableau.
• Nice to have: Exposure to AI-powered tools or automation and an interest in applying them to improve project management processes.

Why join QualityAI?

QualityAI is a growing organization focused on AI-driven solutions, offering an international and collaborative environment where your work can have a direct impact. The position is based in the Lisbon area and follows a hybrid working model, with 2 days per week from our Oeiras office and the remaining days working remotely. If you enjoy bringing structure to complex projects, working with data and financials, and helping teams deliver successfully, we would be happy to hear from you.