Pharmacovigilance Case Processing Lead

Ergomed; Lisboa; Presencial; EUR 70 000 - 90 000; Tempo integral

Resumo da oferta

Ergomed is seeking a Pharmacovigilance professional to join our global team. The role focuses on leading ICSR activities, ensuring quality in case processing and metrics, and supporting cross-department collaboration across pharmacovigilance and regulatory affairs.

Ideal candidates will have a strong background in pharmacovigilance, leadership experience, and excellent communication skills to drive process improvements and maintain high standards of patient safety.

Qualificações

• Life science graduate, pharmacy, nursing, or healthcare qualification.
• 5–6 years of work experience in pharmacovigilance, including minimum 3 years in a line manager role.
• Excellent communication skills and ability to manage multiple priorities.

Responsabilidades

• Provide support to project team activities for the client and the company.
• Line manage assigned ICSR staff.
• Create and maintain project KPIs for contracted ICSR activities, including optimizing procedures and trainings.
• Propose process changes to the ICSR Operational Lead.
• Manage ICSR deviations with ICSR Operational Lead support.
• Review trackers and timesheet data for accuracy.
• Involved in ICSR processing and 2nd QC of cases.
• Support other departments as approved by the ICSR Operational Lead.
• Serve as the SME for the team and support other SMEs.
• Support the RA & PV Network Department, including acting as LCPPV and PRLS as agreed.

Conhecimentos

Excellent communication

Organization skills

Delegation skills

Planning and time management

Technical skills

Team working

English fluent

Advanced MS Office

Formação académica

Life science graduate

Pharmacy

Nursing

Healthcare qualification or pharmacovigilance experience

Descrição da oferta de emprego

Ergomed is seeking a Pharmacovigilance professional to join our global team. The role focuses on leading ICSR activities, ensuring quality in case processing and metrics, and supporting cross-department collaboration across pharmacovigilance and regulatory affairs.

Ideal candidates will have a strong background in pharmacovigilance, leadership experience, and excellent communication skills to drive process improvements and maintain high standards of patient safety.